Jon Myers
Sr Customer Success Manager @Ditto
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WORK HISTORY
Sr Customer Success Manager @Ditto
Seattle, WA, US
Managing enterprise accounts implementing Ditto\'s edge-native mobile database and SDK—enabling applications to sync data peer-to-peer across devices via mesh networking, with or without internet connectivity. Building go-to-market strategy and service offerings for Professional Services, defining engagement models and scalable implementation frameworks. Orchestrating complex technical onboardings and SDK integrations, acting as primary liaison between customers and engineering to translate requirements and manage escalations. Driving customer retention through strategic renewals and executive engagement while identifying expansion opportunities. Monitoring technical health and adoption metrics to proactively identify risks and ensure successful deployments.
EDUCATION
Southern Oregon University
Master of Business Administration - MBA, Business Analytics
Southern Oregon University
Bachelor of Applied Science (B.A.Sc.), Business Administration
Bellevue University
Bachelor of Science - BS, Computer Science
Southern Oregon University
Certificate, Management Information Systems, General
ABOUT JON MYERS
Customer success and technical account management leader with 10+ years driving revenue growth, retention, and adoption across enterprise software and cloud platforms. I specialize in complex technical environments—from distributed edge computing to cloud infrastructure—where success requires both business strategy and technical depth.Currently at Ditto, I manage enterprise accounts on our edge computing platform, orchestrating technical implementations and building go-to-market strategies for professional services.I\'m pursuing a CS degree to complement my MBA, combining business acumen with technical depth to translate complex solutions into measurable business impact.
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