Juan C. Lazo
Restaurants & Cafés Manager | Arena & Venue Hospitality Expert | Passion for Hospitality & High-Volume Operations
- Role
- Director of Premium at Levy Restaurants
- Location
- Athens, GA, US
- LinkedIn followers
- 500 followers
About Juan C. Lazo
Hospitality leader with a track record of building strong teams, elevating guest…
Experience
Director of Premium
Apr 2026 — Present · Milwaukee, WI, US
Leads Premium hospitality operations within the Wisconsin Center District, with a primary focus on the Baird Center and support across arena and theater activations. Responsible for aligning planning, communication, and execution across all Premium services to deliver consistent, high-quality guest experiences.Oversees event strategy and execution for Premium environments, including chef’s tables, suite-level service, and private group activations. Works closely with Sales, Culinary, Restaurants & Cafés, and Operations leadership to ensure all events are clearly defined, properly staffed, and executed to Levy standards.Focused on strengthening pre-event planning, improving cross-department communication, and establishing structured processes that support consistency across high-volume and complex events. Drives alignment around BEO execution, staffing models, and service expectations to reduce friction and improve overall performance.Leads and develops a growing Premium leadership team, creating clarity in roles, improving accountability, and building a culture centered on hospitality, teamwork, and continuous improvement.Partners with Guest Relations and operational leadership to enhance the overall Premium experience, with an emphasis on guest satisfaction, team engagement, and long-term operational scalability.
Education
The University of Georgia
BBA
2006 — 2010
Cedar Shoals High School
College Preparatory Diploma
2004 — 2006
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