Jeremy Claeson

Dad | Product & Innovation Leader | Scaling $5B+ Revenue Across 100M+ Users Globally | Creator of Industry-Defining Solutions | Empathetic + Strategic + Future-Focused

Role
Managing Director, Digital Product at Federal Express Corporation
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Jeremy Claeson

Product Management Executive with 15+ years of experience driving innovation and scaling products that have generated over $5B in revenue and impacted 100M+ users globally. I specialize in taking products from concept to launch, defining go-to-market strategies, conducting A/B testing and research, and leveraging AI/ML to enhance automation and scalability. With a proven track record across ecommerce, B2B/B2C, supply chain, and two-sided marketplaces, I\'ve led cross-functional teams of 80+ spanning product, engineering, operations, and UX to deliver customer-focused solutions like Amazon Discover, achieving transformative outcomes for both customers and stakeholders. Key Accomplishments:Boosted Merchant Conversion by 25% through the introduction of a foundational inventory tracking and accuracy system, optimizing inventory placement, and ensuring 2-day delivery for over 85% of buyers.Led the Global Expansion of Seller Fulfilled Prime, launching in three new markets, driving 54% YoY growth in top-line revenue, and exceeding revenue targets by more than 1400bps.Developed and Mentored High-Performing Teams: Built a team of 20 product managers, improving decision-making through data-driven processes and elevating NPS scores to multi-year highs for 40M+ Overstock.com customers. Promoted over ten individuals into new leadership roles.Drove 106% YoY Revenue Growth for AWS Big Data ISVs/partners by identifying new product development opportunities and integrating advanced solutions with key partners like Snowflake.Launched Cutting-Edge AI and Machine Learning Initiatives that increased customer engagement by 30% and contributed nearly $500M in incremental revenue.

Experience

  1. Managing Director, Digital Product

    Federal Express Corporation

    Mar 2025 — Present

Education

  • freeCodeCamp

    Full Stack Web Development Certification, Computer Software Engineering

    2017 — 2018

  • University of Washington

    Bachelor of Science, Computer Science

    2003

  • Gonzaga University - School of Business Administration

    Master of Business Administration (M.B.A.), Finance

    2006 — 2009

Skills

  • Process Improvement
  • Management
  • Team Building
  • Product Development
  • Business Planning
  • Strategy
  • E-Commerce
  • Analytics
  • Business Strategy
  • Product Marketing
  • Crm
  • Automotive
  • Pricing
  • New Business Development
  • Retail
  • Negotiation
  • Market Analysis
  • Strategic Planning
  • Account Management
  • Team Leadership
  • Inventory Management
  • Leadership
  • Competitive Analysis
  • Contract Negotiation
  • Start-Ups
  • Product Management
  • Sales Management
  • Cross-Functional Team Leadership
  • Marketing Strategy
  • Marketing
  • Project Management
  • Online Advertising
  • Business Development
  • Forecasting
  • Thought Leadership
  • Sales Process
  • Sales Operations
  • Market Research
  • Strategic Partnerships
  • Sales

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Jeremy Claeson — Managing Director, Digital Product at Federal Express Corporation in Seattle, WA, US | Unifers