Joycelyn C.
Patient Coordinator in Ophthalmology
- Role
- Patient Coordinator at Weill Cornell Medicine
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Joycelyn C.
Detail oriented and compassionate professional with 5+ years of experience in patient…
Experience
Patient Coordinator
Feb 2025 — Present
Manage front-end revenue cycle tasks, including patient check-in/check-out, time-of-service payments, and discussing payment responsibilities.Schedule, confirm, reschedule, and cancel patient appointments using scheduling software, ensuring accurate demographic and insurance information.Coordinate patient arrivals, notify clinical teams, and ensure completion of pre-visit documentation, authorizations, and referrals as needed.Provide exceptional customer service by answering inquiries, directing calls, maintaining organized waiting areas, and promoting patient portal use.
Education
Queens College
Bachelor's degree
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