Jim Chan
COO & CTO @Inverite Insights Inc.
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WORK HISTORY
COO & CTO @Inverite Insights Inc.
Vancouver, BC, CA
As COO and CTO at Inverite, I’ve led the end-to-end integration of technology, operations, HR, IT, and data science to drive growth, operational excellence, and enterprise readiness. Working closely with the CEO, I’ve helped shape long-term strategy, scale infrastructure and teams, and position Inverite as a leading fintech innovator in data-driven risk analytics.Highlights:• Oversaw development of proprietary ML models for transaction categorization and lending risk, expanding product capabilities and competitive differentiation.• Drove 100% revenue growth in 12 months while reducing COGS by 25% through automation, resource optimization, and streamlined operational models.• Completed SOC 2 Type 2 compliance, strengthening the Organization\'s security posture and enabling enterprise-level partnerships.• Established and led Inverite’s Risk Committee, creating a formal ERM structure to align leadership on financial, operational, security, reputational and compliance risks.• Established and led HR and IT functions via strategic outsourcing, reducing FTE costs while strengthening reliability, compliance, and service delivery.• Scaled engineering capacity through targeted staff augmentation, freeing internal teams to focus on infrastructure, speed, security, and long-term scalability.• Negotiated key vendor contracts and settlements, unlocking significant operational and financial efficiency.• Drove cross-functional, data-driven process improvements across Technology, Operations, HR, and Product, resulting in 100% SLA compliance on first responses, 95%+ support resolution rates, multiple daily production deployments, 80% bug resolution rate, 90% success rate for core features (e.g, bank verifications), and a 30-day hiring and onboarding cycle.
EDUCATION
Simon Fraser University
Object Technology Certificate, 1 Year Intensive Computer Programming
Langara College
Computer Science, Various network and programming courses
Codecademy
Online Computer Programming Courses
Code School
Online Computer Programming Courses
British Columbia Institute of Technology
Bachelor of Technology (B.Tech)
The University of British Columbia
Bachelor of Applied Science (B.A.Sc.), Chemical Engineering
SKILLS
ABOUT JIM CHAN
I am a technology and operations executive with over 15 years of leadership experience driving digital transformation, scaling high-performance engineering organizations, and aligning technology strategy with business growth. As both CTO and COO in high-growth fintech environments, I’ve led cross-functional teams through complex platform modernization, data science adoption, and enterprise risk readiness initiatives.My leadership approach is grounded in building resilient systems, scalable teams, and outcome-driven cultures. I’ve helped organizations double revenue, reduce operational overhead, and achieve compliance milestones like SOC 2 Type 2, while improving speed to market and customer satisfaction. From cloud migrations and ML model deployment to vendor negotiations and HR/IT governance, I operate at the intersection of technology, people, and business strategy.I’ve led engineering organizations through all stages of growth, from startups to structured enterprise frameworks. I champion agile delivery, developer empowerment, and data-informed decision-making, while creating a culture of accountability, innovation, and continuous improvement.While I remain hands-on with architecture and technical design when needed, my greatest impact comes from collaborating with leadership teams, driving strategic alignment, and scaling organizations that can execute with clarity and purpose.
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