Jennifer Chamberlain

About Jennifer Chamberlain

Human Resources/Training & Operations Professional with a twenty-year track record of…

Experience

1. Vice President of Operations & Business Development

   Medicus Global Llc

   Nov 2015 — Present · Plant City, FL, US

   Medicus provides 24/7 365 access to a network of US board certified, credentialed and state licensed physicians by phone or videoconference to treat routine medical issues. Providing services to to employers, unions and consumers. • Responsible for overall day-to-day operational performance for retail, business to business and marketing sectors of company. Provided both leadership and directed strategic support to multiple departments, through sales, technical support, customer service and account relationships. • Created annual operating and capital expenditure budgets and managed performance to budget.• Prepares and executes annual Profit Plan with direct input from management team. Oversees budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third party contracts. Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations. • Oversee and resolved all organizational HR situations.• Hired and coached Sales and Support staff to achieve revenue and customer service objectives.• Manage a strong professional relationships with team members and Key Stakeholders• Produced sales of one million dollars per year at the peak of the business.• Handled all purchasing, inventory, and contract negotiation with vendors.• Created and monitored all marketing and internet marketing campaigns.• Developed and maintained website and e-commerce store and order processing system.• Oversees payroll for over employees/contractors.

Education

• University of South Florida

  Certificate, Human Resources Management

  2003 — 2005

Skills

• Management
• Team Building
• Strategic HR
• Onboarding
• Employee Benefits
• Email Marketing
• Sales Operations
• Human Resources
• Customer Service
• Leadership
• Sales
• Organizational Development
• HR Policies
• Training
• Employment Contracts
• Employee Relations
• Strategic Planning
• Hiring
• Recruiting
• Retail
• Employment Law
• Employee Engagement
• HR Consulting
• Social Media
• Performance Management
• Employee Training