John Fielder
IT Support Specialist II at Railinc Corp.
- Role
- IT Support Specialist Ii at Railinc Corp
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About John Fielder
I am passionate about the ever changing world of technology including, but not limited…
Experience
IT Support Specialist Ii
Apr 2016 — Present
Advanced support for elevated support cases- Provide desktop client support for internal users- Participate in on-call support rotation- Support Data Encryption (Symantec, BitLocker)- Develop process documentation- Manage accounts/access/hardware/software for new hires and terminations- Inventory control and asset management for audit compliance- Windows System Administration (SCCM, Group Policy, Active Directory, Mobile Device Management)- Work on projects to convert existing technologies to newer technologies (encryption, data backup, OS, Office365, etc.)
Education
Mississippi State University
Bachelor of Business Administration (B.B.A.)
2009 — 2013
East Mississippi Community College
Associate of Arts (A.A.)
2007 — 2009
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