Jacob Castillo
Computer Science at University of Arizona | Contractor at BCBSAZ | Team WOTR in NVD Program | EUS Intern at mPulse
- Role
- Field Support Engineer at Blue Cross Blue Shield of Arizona
- Location
- Tucson, AZ, US
- LinkedIn followers
- 500 followers
About Jacob Castillo
Senior Computer Science student at the University of Arizona who has worked in numerous…
Experience
Field Support Engineer
Blue Cross Blue Shield of Arizona
Nov 2024 — Present · Tucson, AZ, US
Installed and set up full docking stations, printers, and equipment at multiple clinics• Provided technical support for end-users, resolving hardware and software issues• Configured PHI security for each device and then deployed the configurations at every clinic• Performed network maintenance and troubleshooting in IDFs, diagnosing and resolving connectivity and faxing issues
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