John Casavant
- Role
- Senior Manager at Verizon
- Location
- Sanford, FL, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About John Casavant
Customer-driven leader of product support and service operations, software release…
Experience
Senior Manager
Jan 2024 — Present · US
Education
University of Central Florida
MA, Instructional Technology
1992 — 1995
UCF College of Business
BSBA, Finance
1983 — 1988
University of Central Florida
MS, Management Information Systems
2003 — 2005
Skills
- Saas
- Sql
- Agile Methodologies
- Strategy
- Billing Process
- Customer Experience Management
- Management
- System Automation
- Microsoft Office
- Agile Project Management
- Product Management
- Customer Support
- Training
- Customer Satisfaction
- Educational Leadership
- Business Model Transformation
- Integration
- Financial Analysis
- Enterprise Software
- Front-End Web Development
- Change Management
- Team Leadership
- Project Management
- Business Development
- Software as a Service (Saas)
- Instructional Design
- IT Project & Program Management
- K-T Resolve Problem Solving and Decision Making
- Software Engineering
- Data Analysis
- Microsoft Excel
- Android Development
- Business Analytics
- Business Model Development
- Troubleshooting
- Cloud Computing
- Omniture Analytics
- Strategic Planning
- Operations Management
- Project Planning
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