Jc J.
Tier 2 Technical Support @NationsBenefits
Williamsburg, VA, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2025 — Present
Tier 2 Technical Support @NationsBenefits
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Advanced Technical Support: Handle escalated inquiries from Tier 1 support, diagnosing and resolving intricate technical problems related to our services and platforms.
EDUCATION
2023 — 2026
University of Michigan
Associate of Arts and Sciences - AAS
N/A
The University of Hong Kong
BLOCK CHAIN AND FINTECH IN BUSINESS
2000 — 2003
Thomas Nelson Community College
Associate of Science - AS
2018 — 2018
Toastmasters International
Public Speaking/Leadership
2025 — 2025
Arizona State University
AWS Cloud Foundations
ABOUT JC J.
As a Customer Success and Technical Support Leader with over 15 years of experience, I…
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