Jonathan Burnos
Author, Optimist, Speaker, and Social Entrepreneur to Successful Relationships
- Role
- Customer Success Manager, Higher Education at Instructure
- Location
- Olathe, KS, US
- LinkedIn followers
- 500 followers
About Jonathan Burnos
My youngest son loves to talk, a lot. he is not shy. He likes Ted Talks, Stand-Up Comedy, and passing out hugs to brighten up someone\'s day. I don\'t know where he gets it from. I excel in customer engagement and retention. I have a positive and infectious personality and a passion to build meaningful and lasting relationships in business. I am able to adapt to various communication styles by learning about you, learning how to work with you, and learning how to succeed with you. My core abilities to speak well, listen better than I speak, and desire to help with goal setting and achievement, make me an ideal and strong innovator in any leadership position.
Experience
Customer Success Manager, Higher Education
Nov 2019 — Present · Salt Lake City, UT, US
I work with customers to ensure they\'re receiving the tools and support needed to achieve their goals. This includes advising them on buying decisions and onboarding new users after purchase. Customer Success Managers have an in-depth understanding of the customer\'s needs and are responsible for communicating common customer behaviors to sales, marketing, and product teams.When my customers succeed, I succeed.
Education
Missouri State University
B.A, Mass Media and Communications
2001 — 2006
Metropolitan Community College-Penn Valley
A.A, Business
1998 — 2000
Raytown Sr. High School
High School Diploma, General
1994 — 1998
Skills
- Customer Service
- Training
- Call Center
- Career Development
- Organizational Development
- Event Management
- Employee Engagement
- Call Centers
- Workshop Facilitation
- Instructional Design
- Cold Calling
- Email Marketing
- Coaching
- Program Management
- Training Delivery
- E-Learning
- Insurance
- Public Speaking
- Powerpoint
- Employee Relations
- Fundraising
- Mentoring
- Curriculum Development
- Event Planning
- Interviews
- Leadership Development
- Time Management
- Adult Education
- Instructor-Led Training
- Leadership
- Social Networking
- Consulting
- Curriculum Design
- Executive Coaching
- Needs Analysis
- Performance Management
- Crm
- Employee Training
- Recruiting
- Staff Development
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.