Joe Brown
IT Leader | Instructor | Innovator | Influencer | Mentor
- Role
- Adjunct IT Professor at Community College Workforce Alliance
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Joe Brown
Experienced and dynamic IT leader with a track record of leading high-performing teams and cultivating a supportive and psychologically safe work environment. Demonstrated success in delivering exceptional results through strategic planning, innovative problem-solving, and efficient team management. Well-versed in driving operational efficiency, optimizing technology infrastructure, and implementing best practices to achieve business objectives. Skilled at inspiring and mentoring direct reports to achieve their utmost potential while fostering a collaborative and inclusive work culture. A passionate advocate for leveraging technology to drive organizational growth and enhance the learning experience in academic settings.
Experience
Adjunct IT Professor
Community College Workforce Alliance
May 2022 — Present · Richmond, VA, US
CompTIA A+ Certification Course Instructor
Education
Advanced Career Education Center at Hermitage
Certificate, Telecommunications
2009 — 2010
Advanced Career Education Center at Highland Springs
Certificate, Information Technology
2008 — 2009
Virginia State University
Bachelor of Science - BS, Management, Information Systems
2020
Reynolds Community College
Associate of Applied Science (A.S.), Information Systems Technology
2020
Skills
- Telecommunications
- Voip
- Security
- Edi
- Administration
- Computer Hardware Troubleshooting
- Help Desk Support
- Field Operations
- Customer Service
- Mpls Networking
- Networking
- Vmware
- Microsoft Office
- Sales
- Zultys
- Call Centers
- Software Troubleshooting
- Dispatching
- Sql
- Escalation Resolution
- Retail
- Call Logging
- Eclipse
- Erp Implementations
- Active Directory
- Unix
- Windows Server
- Cable Television
- Team Building
- Management
- Leadership
- Technical Support
- Internet Troubleshooting
- Mentoring
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