Brian Pitts

Customer-Focused Product Owner | Agile Product Manager | Delivering User-Centered Digital Solutions

Role
Backlog Manager IT Analyst at Pacific Northwest National Laboratory
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Brian Pitts

Customer-obsessed Product Owner and Product Manager with 15+ years of experience delivering digital solutions that enhance user experiences and drive business outcomes. Skilled at leading cross-functional teams, aligning priorities with customer needs, and managing the full product lifecycle—from capturing stakeholder feedback to delivering well-tested, scalable features. Focused on usability, clarity, and delivering value to end users and business stakeholders alike.

Experience

  1. Backlog Manager IT Analyst

    Pacific Northwest National Laboratory

    Apr 2023 — Present

    Currently serving as Product Owner, Scrum Master, and Analyst for a multidisciplinary sprint team supporting enterprise facility management solutions. Responsibilities include close collaboration with business stakeholders to capture user needs, assess feasibility, and prioritize high-value features. Leads backlog grooming, estimation, sprint planning, and retrospectives for a team of 10 developers spanning front-end, back-end, database, and IBM Maximo specialties.Created custom-built Power BI dashboards and automated Excel reports to track team performance. Defined and documented critical team processes such as work intake, feedback management, and story lifecycle tracking to support consistent delivery and continuous improvement.Key initiatives included- Replacing a 25-year-old work request system built on outdated techology with a modern React-based user interface that integrated with a custom Maximo application- Multi-year migration of Maximo from an on-premises instance to a cloud-hosted environment, alongside a major version upgrade to align with evolving platform capabilities.

Education

  • The Evergreen State College

    BA, Performing Arts

    1994 — 1998

Skills

  • Agile Project Management
  • Mobile Applications
  • Quality Assurance
  • Software Development Life Cycle (Sdlc)
  • Xml
  • Salesforce.com
  • Microsoft Sql Server
  • Agile Methodologies
  • Test Planning
  • Functional Specifications
  • Usability Testing
  • Technical Documentation
  • Business Analysis
  • Requirements Analysis
  • Requirements Gathering
  • Html
  • Sdlc
  • Sql
  • Visio
  • Project Management
  • Scrum
  • Business Requirements
  • Software Project Management
  • Sharepoint

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Brian Pitts — Backlog Manager IT Analyst at Pacific Northwest National Laboratory in Seattle, WA, US | Unifers