James Bonfield
Aviva Change Framework - Product Owner Planview Ppm Tooling @Aviva
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WORK HISTORY
Aviva Change Framework - Product Owner Planview Ppm Tooling @Aviva
York, GB
Responsible for the strategic development and continuous improvement of Aviva’s enterprise-wide Planview platform, supporting over 1,500 stakeholders across Change and Transformation. The role spans product ownership, strategic alignment, and operational enablement — ensuring the platform delivers actionable insight, drives common practice, and enables better delivery outcomes at every level.Engages across a broad leadership community, including Programme Managers, Transformation Directors, PMO professionals, Resource Managers and Heads of Change, aligning tooling capability with strategic and operational priorities. Promotes adoption of standardised, scalable ways of working, challenging historic behaviours and driving simplification through process design and automation.Leads the strategic roadmap for the platform, using structured feedback loops, data analysis and community engagement to prioritise enhancements. Plays a key role in driving advocacy, championing benefits to the user base, and building consensus around future development.In addition to technical ownership, provides leadership to the wider change delivery community through coaching, mentoring, and upskilling, fostering a stronger understanding of tooling as an enabler — not a constraint. Regularly mentors delivery professionals to improve capability, adoption, and confidence across the change function.Recent focus includes the integration of emerging technologies such as Generative AI to streamline portfolio management and unlock new levels of insight and automation previously considered unachievable.
EDUCATION
University of Bradford
BEng (Hons), Chemical Engineering
SKILLS
ABOUT JAMES BONFIELD
A strategically minded and delivery-focused Programme Manager and Product Owner with over 25 years of experience leading major change and transformation programmes within the financial services sector. Demonstrates a strong track record across complex programme delivery, data migration, digital transformation and business simplification, with deep expertise in stakeholder engagement, agile enablement and PPM tooling strategy.Currently responsible for the enterprise-wide ownership and development of Aviva’s Planview PPM platform, supporting over 1,500 stakeholders across Change and Transformation. Acts as the bridge between strategic leadership, delivery professionals, and PMO functions, ensuring the tooling actively enables better business outcomes through simplification, automation and the promotion of scalable, consistent ways of working.Brings a rare blend of hands-on programme delivery experience, strategic thinking, systems leadership and product ownership. Capable of influencing at all levels while maintaining a strong focus on value delivery, customer impact and sustainable change. Known for fostering a culture of continuous improvement, mentoring change professionals, and enabling teams to embed smarter, more effective ways of working.Experienced in leading programmes with multi-million-pound budgets and complex regulatory, organisational, or customer outcomes. Passionate about the power of enabling tools, intelligent process design, and pragmatic delivery practices to unlock real value.Core strengths include: Programme & Portfolio Management Product Ownership – PPM Tooling (Planview) Agile Delivery & Business Readiness Strategic Planning & Organisational Simplification Governance, Risk & Issue Management Stakeholder Engagement & Cross-Functional Alignment Mentoring, Coaching & Capability Development Process Automation & Continuous Improvement Generative AI Application in Change Systems Thinking & Change Enablement
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