Josh Block
Sr. Implementation Project Manager, PMP, Certified Professional ▷ Driving SaaS Implementation, Professional Services & Project Management in Enterprise Software Solutions ▷ Ticketing, Healthcare, Education, Technology
- Role
- Senior Project Manager at Gateway Ticketing Systems, Inc
- Location
- Allentown, PA, US
- LinkedIn followers
- 500 followers
About Josh Block
My professional passion is delivering exceptional client outcomes through seamless technology implementations that drive real business value.My focus is the enterprise SaaS implementation journey, orchestrating all the moving parts that impact successful software deployments, from stakeholder alignment and risk mitigation to resource optimization. For 5+ years, I\'ve been helping companies make strategic moves that drive digital transformation success. I\'m a Project Manager at Gateway Ticketing Systems, leveling up the client experience across complex technical implementations by maximizing project efficiency, communication transparency, and delivery excellence. Since joining the company, I have reduced client time-to-value by 20%, maintained exceptional client satisfaction ratings, strengthened project delivery consistency, enhanced cost efficiency, and elevated stakeholder engagement across global time zones.Currently managing 12-15 concurrent medium to large complex technical projects, I\'ve been recognized with company-wide Integrity and Accountability Core Value awards for exemplifying organizational excellence in client and team interactions. SaaS Implementation • Professional Services • Project Management • Stakeholder ManagementCustomer Relationship Management • Cross-functional Coordination • Risk Assessment & Mitigation • Change Management I am always happy to share implementation insights and explore new professional opportunities. Let\'s connect!
Experience
Senior Project Manager
Gateway Ticketing Systems, Inc
Mar 2026 — Present · Gilbertsville, PA, US
Education
Arcadia University
Master of Education, Instructional Technology
2013 — 2015
Penn State University
Certificate, Project Management
2019 — 2020
eCornell
Certificate, Leadership Essentials
2021 — 2022
Penn State University
Bachelor of Science (B.S.), Education
2004 — 2008
Project Management Institute
Certification, Project Management Professional (PMP)
2020
The Pennsylvania State University, Great Valley Campus
Training, Microsoft Project Advanced User Training
2019
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