Janelle Collins

About Janelle Collins

I\'m a passionate UX designer driven by creating impactful solutions for complex business challenges. While my experience lies in the dynamic world of financial services, I\'m energized by the potential of design to improve user experiences across various industries.My user-centered process takes you from initial research and persona building to user journeys, wireframes, and functional prototypes, all while ensuring seamless integration with existing systems. I thrive in collaborative environments, working closely with cross-functional teams within the Agile framework. My marketing background (UNC Charlotte grad!) fuels my understanding of user behavior and brand identity. But it all starts with \"why.\" Unraveling the root cause of pain points and business problems is what initially sparked my passion for UX design. It\'s this same curiosity that drives me to combine creativity with research to craft meaningful, personalized user experiences.Beyond the core UX, I love exploring the potential of AI to revolutionize user experiences.My design experience extends to logo development, web design, and branding, showcasing my ability to create unique brand identities. While my expertise lies in financial services, I\'m eager to leverage my skills in healthcare, enterprise tools, retail, travel, and entertainment.

Experience

1. Product Designer

   NAVEX

   Dec 2025 — Present

Education

• Georgia Institute of Technology

  UX Design Certificate

  2020 — 2021

• University of North Carolina at Charlotte

  Bachelor's Degree, Marketing

  2011 — 2015

Skills

• Communication
• Fundraising
• Social Media
• Mathematics
• Creativity
• Organization
• Time Management
• Microsoft Excel
• Microsoft Word
• Public Speaking
• Leadership
• Timely Decision Making
• Cash Handling Experience
• Publicity
• Social Networking
• Teamwork
• Event Planning
• Customer Service
• Clerical Skills
• Microsoft Office
• Problem Solving