James Balm

Communications Manager - Social Media @Vodafone

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2019 — Present

Communications Manager - Social Media @Vodafone

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London, GB

Responsible for corporate social media strategy and campaigns• Develop & execute paid social ad plan strategies for Vodafone• Oversee social listening around Vodafone brand & crisis management• Set up Vodafone\'s extensive corporate community management strategy• Develop optimised community video & social content across channels

EDUCATION

2009 — 2012

Cardiff University / Prifysgol Caerdydd

Bachelor of Science (BSc), Psychology

2007 — 2009

Pates Grammar School

A-Levels

SKILLS

PsychologySocial Media MarketingGoogle AnalyticsPhotoshopCopywritingSocial MediaCommunity ManagementSocial Media StrategyContent StrategyBloggingNew MediaIllustrationDigital MediaDelivering WorkshopsSocial Media AnalyticsSEOCustomer ServiceSocial Media MeasurementFacebook

ABOUT JAMES BALM

Highly motivated social media and creative content strategist with 12 years’ experience in digital & social communications. Currently working on the paid and organic social media channels and campaigns at Vodafone Group, Vodafone\'s main corporate comms branch.Proficient in Brandwatch, Meltwater, Sprinklr, Sprout Social, Google Analytics, Facebook/Instagram/LinkedIn/Twitter Analytics, Global Web Index, Canva, Adobe Photoshop.

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James Balm — Communications Manager - Social Media at Vodafone in London, GB | Unifers