Joe Baiocco

About Joe Baiocco

What I bring to an organization: • Experience in developing courses on Generative AI• Experience in creating games to evaluate and reinforce learning.• Expertise in integrating JavaScript into Storyline and Rise (via Storyline) learning solutions.• Extensive background in designing, developing, delivering, and implementing global learning solutions.• Formal education and training in workplace education and Internet Technology.• Hands-on experience in the military, defense contractor, and Corporate learning environments.• Experience in industry-leading Digital Learning authoring tools (Storyline, Captivate, Rise, and Camtasia).• Practical knowledge of the ADDIE model.• Experience facilitating Train the Trainer programs.• Strong collaboration skills with co-workers, project stakeholders, cross-functional teams, and vendors. • Highly skilled in LMS administration (SAP, Cornerstone, Now Learning). • A learning professional with solid instructional design, technical, and programming skills.• An excellent working knowledge of how, and when to use mobile devices (tablets and cell phones) in learning solutions. • Experience in vendor selection and management.• Solid knowledge of protocol stacks, schematics, test equipment, labs, servers, Linux/Unix, and wireless technologies.• Strong mentoring skills demonstrated in the military and corporate work environments.• Experience collaborating with sock monkeys on high visibility projects.

Experience

1. Principal Technical Curriculum Developer

   ServiceNow

   Jun 2022 — Present

Education

• Southern Illinois University, Carbondale

  Bachelor's degree, Vocational Education

  1991 — 1993

• University of Redlands

  Master of Science - MS, Interactive Telecommunications (emphasis on Internet Technology)

  2001 — 2003

Skills

• Professional Mentoring
• Project Management
• Blended Learning
• Javascript
• Html5
• Mobile Devices
• E-Learning
• Instructional Design
• Flash
• Customer Service
• Xml
• Articulate Storyline
• Camtasia
• Instructor-Led Training
• Leadership
• Microsoft Office
• Analytical Skills
• Technical Support
• Internet Troubleshooting
• Training Delivery
• Actionscript
• Employee Training
• Military Training
• Telecommunications
• Scorm
• Learning Management Systems
• Addie
• Powerpoint
• Product Management
• Management
• Team Building
• Microsoft Powerpoint
• Technical Training
• Javascript/Actionscript
• Curriculum Design
• Curriculum Development
• Facilitation
• Process Improvement
• M-Learning
• Teaching