Jagdish Basrur

Role
Growth and Transformation Leader at Tata Consultancy Services
Location
Dallas-Fort Worth, TX, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

Experience

  1. Growth and Transformation Leader

    Tata Consultancy Services

    Jul 2012 — Present · Dallas-Fort Worth, TX, US

    Business Development / Relationship Manager for multiple Mortgage Accounts - Origination, Servicing, Data aggregator Project Management - Process redesign to improve operational capacity & efficiency for several clients Promoted business process excellence culture through lean/six sigma principles - process standardization, optimization, automation, and continuous improvement Performed benchmarking & established best in class loan quality initiatives to maintain Risk and Compliance Built a future state agile operating model with a centralized fulfillment workforce that can enable huge cost savings for the clients, meet expected regulatory guidance, deliver the highest quality of output and finest industry level turn time Partner with cross-functional teams on digital mortgage initiatives through Robotic Process Automation (RPA), Machine Learning and Artificial Intelligence through Agile DevOps Customer journey redesigned for Mortgage Customers New solution development, new strategic account start-up, active new pursuits, and go-to-market solutions. BPS practice includes – Operations in Banking and Financial Services, F&A, HRO, SCM, Analytics, Risk Management, Consulting Services

Education

  • The Ohio State University Fisher College of Business

    TCS eMerging Leadership Seminar, Business Administration and Management, General

    2021

  • INSEAD

    Growth and Transformation Leader Program, Business, Management, Marketing, and Related Support Services

    2022 — 2022

  • The Ohio State University Fisher College of Business

    Business Administration, Management and Operations

    2022

  • Indian Institute of Foreign Trade

    Executive Masters (MBA) in International Business -Gold Medalist, International Business, Secured 1st Rank

    2006 — 2008

  • Scrum Alliance

    Certified Product Owner, Agile

    2023 — 2025

  • Bhavans College

    Bachelor of Commerce (BCom), Accounting and Finance

    1991 — 1995

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Jagdish Basrur — Growth and Transformation Leader at Tata Consultancy Services in Dallas-Fort Worth, TX, US | Unifers