Jaswant Singh Gill
Logistics Operations Manager @TikTok
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WORK HISTORY
Logistics Operations Manager @TikTok
London, GB
Designed and implemented evolving carrier strategies across next‑day and standard delivery services, ensuring operational scalability as the business grew- Built and maintained internal performance dashboards to strengthen daily capacity management and provide high‑quality data for root‑cause analysis and continuous improvement- Optimised cost and service performance, balancing commercial efficiency with the core objective of consistently meeting the customer promise- Managed performance and relationships across multiple final‑mile carriers — including Amazon, DPD, Finmile, EVRi, Relay, Royal Mail and Yodel — through structured weekly and daily business reviews- Led forecasting and resource planning for final‑mile carrier networks across multiple sites, ensuring capacity aligned with demand peaks and operational constraints.
EDUCATION
Joseph Leckie Community Technology College, Walsall
Science, Information Technology; English Language, Maths; English Literature; Geography, French
Birmingham City University
1ST Class BA (Hons), Accountancy & Finance
Wood Green High School (Sports college)
A, Levels; Biology; Maths, Physics, Geography
SKILLS
ABOUT JASWANT SINGH GILL
With 18 years of experience in the logistics industry, I’ve built a career around strengthening carrier partnerships, optimising delivery networks, and designing solutions that drive operational excellence. My background spans both domestic (UK) and international markets, including the successful design, implementation, and management of a Carrier Management SaaS platform supporting high‑volume, multi‑carrier operations.In my most recent role, I developed and executed carrier strategies across next‑day and standard services, created data‑driven dashboards to enhance capacity planning, and led forecasting and resource planning across multiple sites. I’ve managed performance and relationships with major carriers — including Amazon, DPD, EVRi, Royal Mail, Yodel and others — ensuring cost efficiency while consistently meeting the customer promise.I’m recognised for clear communication, strong problem‑solving skills, and the ability to bring cross‑functional teams together to deliver complex projects. I thrive where operational detail meets strategic thinking, and I’m passionate about building solutions that add measurable value and elevate the customer experience.
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