Jazz Cheng
Customer Relationship Management Specialist @Fidelity Investments
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WORK HISTORY
Customer Relationship Management Specialist @Fidelity Investments
UT, US
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues-Maintained up-to-date knowledge of product and service changes-Met customer call guidelines for service levels, handle time and productivity.
EDUCATION
Brigham Young University–Hawaii
Bachelor of Arts (BA)
University of Utah
Master's degree
ABOUT JAZZ CHENG
Jazz has multicultural background. She was born in China, move to Hong Kong when she was 7 years old, and then went to college in the United State. She speaks fluent Cantonese, English and Mandarin and two Chinese dialects, Hakka and Taishan. Jazz loves people and money management. She spent almost eight years in the insurance industry which help 100 families to enhance their finance.
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