Stephen Ritter
Jazz Ritter | Network & Security Analyst | CCNA & CompTIA Security+ | Fortifying Networks and Security
- Role
- Noc Technician at Pilot Flying J
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Stephen Ritter
I specialize in stabilizing and securing complex, multi-site networks. My passion sits at…
Experience
Noc Technician
Jan 2025 — Present · Knoxville, TN, US
Drive a company-wide Wi-Fi refresh across all Pilot Flying J locations, partnering with the project lead to modernize network infrastructure and enhance connectivity and reliability.• Collaborate directly with the project head to oversee planning, execution, and delivery for a high-impact initiative affecting thousands of users nationwide.• Coordinate across teams and vendors to ensure seamless hardware deployment, minimize downtime, and resolve issues under tight deadlines utilizing Cisco Meraki.• Monitor and optimize network performance during rollout, leveraging NOC tools to address challenges and maintain operational excellence.• Lead efforts to document project milestones, streamline workflows, and deliver measurable improvements in network reliability and user experience.
Education
Soka University of America
Bachelor of Arts - BA
2014 — 2018
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