Jazmine Nieves

About Jazmine Nieves

I am a Senior Program Manager with 14+ years of experience at the intersection of technology and people, and I am genuinely effective at both.Most people are one or the other. I build SharePoint solutions and the communities around them. I manage complex cross-functional projects and design the engagement experiences that make people actually care about the outcomes. I speak fluently to IT architects and to a room full of employees who just want to know where to find what they need.At Lakeshore Learning Materials, I built 6+ SharePoint hubs serving employees across 60+ locations, produced weekly training videos and biweekly podcasts, and facilitated virtual events for 150+ managers. Every major launch hit 95%+ sustained adoption. I also served as Women\'s ERG Co-Lead.At Ultimate Medical Academy, I managed cross-functional programs for a 250+ person remote department and helped found the organization\'s first employee community council, serving as Activities and Events Chair for all company-wide engagement programming.Google PM Certificate. Microsoft PL-900. DEI in the Workplace (USF). B.A.S. in Management and Organizational Leadership.I build the system and the culture around it. That combination is rarer than it sounds.Open to remote roles in program management, people experience, employee engagement, digital workplace transformation, or M365 and SharePoint solutions. Let\'s connect.

Experience

1. Project Manager - Retail & Sales

   Lakeshore Learning Materials

   Jul 2023 — Present

   Architected and deployed 6+ SharePoint collaboration hubs serving users across sales (500+ users), retail operations (60 stores, 800+ associates), and headquarters, establishing governance standards and content management frameworks• Built Sales Training Hub as centralized knowledge repository replacing fragmented materials with structured curriculum, timed content releases, and self-service access for 500+ sales reps• Produced training video content including weekly Product Knowledge series (recorded Teams sessions with store managers, edited with transitions, text overlays, branded intros/outros), biweekly DriveTime podcast (condensed 45-min recordings to 20-min episodes with graphic overlays), trimmed and edited training videos, and created company-wide culture videos coordinating multi-department recordings with branded graphics and polished transitions• Created Territory Hub consolidating travel coordination, store visit tracking, and resources for 60 store managers supporting weekly operations and quarterly planning• Designed seasonal execution hubs (Back-to-School, Holiday) replacing static PDFs with dynamic SharePoint sites for training content, resources, and team recognition• Provided platform support resolving access, publishing, and navigation issues maintaining high user adoption across distributed teams• Maintained content governance ensuring accurate, current knowledge assets aligned with compliance standards

Education

• St. Petersburg College

  Bachelor of Applied Science, Business Administration and Management, General

• St. Petersburg College

  Associate of Arts