Jazmen C. Wilkerson
Hospitality Management Senior | Retired Veteran | Treasurer – NSMH Morgan State | ServSafe® Instructor & Proctor | Future Sports Hospitality & Real Estate Entrepreneur
- Role
- Guest Experience Associate at Baltimore Ravens
- Location
- Rockville, MD, US
- LinkedIn followers
- 500 followers
About Jazmen C. Wilkerson
Hospitality Management graduate, aspiring hotelier, and U.S. Navy Culinary Specialist…
Experience
Guest Experience Associate
Jul 2025 — Present · US
Provide top-tier game day and event support by welcoming fans and delivering an exceptional in-stadium experience.• Assist with premium seating areas, including Club level and Suites, ensuring guest needs are anticipated and exceeded.• Collaborate with guest experience team members to resolve issues quickly and professionally, maintaining a positive environment.• Uphold M&T Bank Stadium’s brand standards, safety protocols, and fan-first culture.• Contribute to operational excellence by supporting pre-event setup, fan engagement initiatives, and post-event feedback reporting.
Education
Sports Management Worldwide
Sports Administration
2025 — 2025
Florida Atlantic University
Hospitality & Tourism Management
Virginia State University
Criminal Justice/Law Enforcement Administration
2011 — 2013
Colibri Real Estate
Real Estate
Morgan State University - Graves School of Business & Management
Bachelor's degree
2024 — 2026
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