Jazmen Lawrence
Senior Renewals Manager
- Role
- Sr Renewals Manager at Dialpad
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Jazmen Lawrence
Experienced Strategic Account Manager and Consultant with a demonstrated history of working in the telco/SaaS/marketing/digital software industry. Skilled in multi-million dollar contract negotiations, Renewals, Cross selling and up selling across several platforms. Adept in complex forecasting of NNA (upsell and retention quotas across New Business, Upsell at Renewal, Off-Cycle Add-On, Self Service, and Partial or Full Churn) and managing quarterly pipeline and opportunities.Managed over 200M+ ARR by supporting customers with value/technical engagements and day to day issue resolution, relationship management and coordination between cross functional partners and customers, outreach to new budget owners for expansion revenue, content creation, and discovery. Trained on MEDDPICC and SPICED sales methodology Additional skills: Mar-tech, Vmware, Microsoft Office, AWS Sales, SAAS sales. Salesforce proficient. Google Suite, Communication, Customer Relationship Management (CRM), and Customer Satisfaction. Strong support professional with a growth mentality.
Experience
Sr Renewals Manager
May 2025 — Present · Austin, TX, US
Education
Plymouth State University
Public Health Education and Promotion
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