Jeremie Azerot
Senior IT Service Desk Analyst @OpenText
Signup · Get unlimited contacts
WORK HISTORY
Senior IT Service Desk Analyst @OpenText
Région de Paris, FR
Worldwide IT support team member, additionally supporting local Paris IT infrastructure. VIP gold support member. Active Directory administration. Workflow Process.ITSM Ticketing system.Computer deployment (SCCM).KMS Script creation to allow licensing registration. Trainer of new IT staff members. ITIL process. MAC OS, Linux, and Windows multiplatform support. MDM administration Android and IOS. Mobile device pool manager. Teamviewer and Safenet MobilePass administrator.Office consolidations across EMEA. Office moves across EMEA.
EDUCATION
Afogec Institut
BTS, Senior technician certificate, Technicien de Maintenance Informatique
Université Paris 8
Deug, Philosophie
SKILLS
ABOUT JEREMIE AZEROT
More than 25 years of experience in IT/IS Environments. ITIL V3 Certified.Strong IT Analyst with a good mood attitude in all circumstances. Recognized by the internal \"Champion Award\" program as one of the most valuable IT Support member. Issues have no secrets for me. I\'m in charge of collecting, qualifying, and escalating incidents, providing workaround or resolution in a short timeframe. I\'m working in an international environment, one of the key person to contact for IT
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.