Jayzee Bryan Gonzales
Coordinator, Specialty Market and Corporate Trade Sales @NBCUniversal
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WORK HISTORY
Coordinator, Specialty Market and Corporate Trade Sales @NBCUniversal
Los Angeles, CA, US
Process ticketing orders from all trade sales channels as well as investigate ticketing cases using the Galaxy ticketing software and related production tools-Provide excellent service and relationship management to all trade sales clients by addressing inquiries and communicating business updates accordingly using CRM tools such as Salesforce and Microsoft Office Suite-Design oriented promotional material used at trade events, client calls, and digital media campaigns-Coordinate and route essential business contracts, addendums, refund requests, and purchase orders-Nurture cross-functional, collaborative relationships with various teams across Sales, Legal, Finance, Theme Park Operations, Guest Communications, etc-Pay out invoices for client related functions such as advertisement orders, marketing campaigns, and sponsorships as well as onboard new vendors into the NBCUniversal accounts payable system.
EDUCATION
Loyola High School
High School
Loyola Marymount University
Bachelor's degree, Marketing
SKILLS
ABOUT JAYZEE BRYAN GONZALES
A highly-motivated hospitality and support specialist with dedicated experience in helping businesses improve their guest service departments. Carefully analyzes guest activity and feedback to find solutions to provide best in class service despite challenges faced. Proficient in a wide range of tools, computer programs, and technology to execute operational efficiency. Possesses excellent interpersonal communication and customer service skills that transfer to almost any role.
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