Jay Turner

About Jay Turner

Experienced Program Director/Senior Project Manager/Certified ScrumMaster/Certified Scrum Product Owner/Certified Agile Facilitator/Certified Agile Leader with 25+ years experience & a demonstrated history of working in the information technology and retail services industry possessing strong business development skills, professionally skilled in Operations Management, SDLC, Agile Methodology, Customer Relationship Management (CRM), IT Service Management, Team Building, and Data Center.

Experience

1. Senior IT Project Manager - Retail Systems

   Sally Beauty

   Nov 2022 — Present · US

   Regulates the flow of project work within the Information Technology department. Results-oriented, solution-focused, & possess good business judgment to effectively steer project development. Works with appropriate department heads to assign & adjust project priorities & deadlines with multiple concurrent projects with overlapping and/or competing deadlines. Responsible for financial tracking of project spend. Solid understanding of waterfall & agile methodologies & proficient with use of relevant tools to insure projects stay on track & on budget.Responsibilities in order of percentage of time spent performing the actual duty (estimated)15% Initiation of the project• Define and mature the Project Scope.• Identify and confirm key stakeholders.• Project Scope Approval.25% Planning the project• Develop the Project Management Plan.• Identify and Schedule the Project activities down to task level.• Identify and quantify potential risks and provide mitigation options.• Identify and quantify the project budget.• Align with key stakeholders and participants who will be responsible for tasks.50% Executing, Monitoring and Controlling the Project• Complete the work defined in the Project Management Plan.• Coordinate and lead steering committee meetings.• Monitor the project (including schedule, work, and budget) so that corrective action can be taken when necessary.• Recommend potential options for corrective action when needed.• Provide regular updates to stakeholders and Leadership.• Insure documentation is developed at every step, including for ongoing support.10% Closing the Project• Finalize all activities across the entire project including benefits measurement.• Ensure the business outcomes have been met.• Complete project closure documentation.• Complete hypercare period as needed and hand off to ongoing support.• Formally close the project.

Education

• Stephen F. Austin State University

  Business Administration

• Texas A&M University

  Business Administration