Jay Topper
Retail | CTO | CDO | COO | Consultant | Advisor
- Role
- Board Member at Retail Women In Tech
- Location
- Fort Myers, FL, US
- LinkedIn followers
- 500 followers
About Jay Topper
Proud Veteran of the US Army and Coast Guard. Multi-function digitally-focused executive. 25+ years of experience in retail -with particular expertise in eCommerce. Working for emotive brands my entire career-directly managing technology (20+ years), supply chain, marketing, merchandising, customer service and all things data. Track record demonstrated by: Global growth at two companies—including multiple acquisitions-an IPO; two turn-arounds one a successful Chapter 11; and an online specialty retail company sold to The Kroger Company for their ship-to-home platform which it is to this day. Deep PE experience as an operational leader on both the buy and sell side of M&A.
Experience
Board Member
Aug 2025 — Present
As the most part-time of our board, the greatest pleasure I have is observing and hopefully from time to time contributing to my fellow board members. It\'s such an incredible learning experience for me, and a joy watching their, and our members, passion and focus!
Education
US Coast Guard Academy
BS, Mathematics
1982 — 1986
NYU Tandon School of Engineering
MS, Telecomminications & Computing Mgt.
1996 — 1997
Skills
- Renewals
- Project Portfolio Management
- Japanese Market
- Network Architecture
- Distribution Center Operations
- Customer Support
- Colombia Market
- Cross-Functional Team Leadership
- Loyalty Programs
- Frame Relay
- Strategy
- E-Commerce
- Program Management
- Mergers
- Customer Experience
- Organizational Development
- Korean Market
- Pmo
- Leadership
- Customer Retention
- SEO
- Business Analysis
- Customer Service
- Erp
- Vendor Management
- Customer Analysis
- Web Applications
- Agile Methodologies
- Call Centers
- Executive Management
- Oracle E-Business Suite
- Account Management
- Outsourcing
- Capacity Planning
- Offshoring
- Voice of the Customer
- European Markets
- Joint Ventures
- Business Intelligence
- Budget Process
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