Jay T Lane
Client Experience Leader at KCI (Koncept Carma, Inc.)
- Role
- Client Experience Leader at Kci Koncept Carma, Inc
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Jay T Lane
An experienced professional with demonstrated expertise in business operations, sales management, and direct sales. Delivering a great customer experience is foundational for business growth. As it becomes harder to differentiate, the customer experience has emerged as a top priority. As KCI’s business development leader, I am tasked with the job of helping KCI ignite new and exciting customer experiences that will influence business diversity and growth.
Experience
Client Experience Leader
Oct 2020 — Present · Orlando, FL, US
Koncept Carma Inc.(dba KCI), a Florida-based woman-owned business, is dedicated to supporting environmental sustainability by helping clients manage risk, meet regulatory requirements, and monitor environmental performance. We pride ourselves on delivering professional solutions with timely responses, backed by dependable, knowledgeable experts committed to creating a great customer experience. Every day, I work to strengthen our organization’s ability to meet the evolving interests, needs, and expectations of our clients. My goal is to ensure each interaction is positive and impactful, laying the groundwork for long-term customer loyalty.
Education
University of West Georgia
BACHELOR OF SCIENCE degree, Computer Science; special emphasis in business and Mathematics
1980 — 1984
Skills
- Channel Partners
- Sales Operations
- Unified Communications
- Go-to-Market Strategy
- Selling
- Channel
- Strategy
- Cloud Computing
- Partner Management
- Data Center
- Enterprise Software
- Cisco Technologies
- Managed Services
- Sales
- Management
- Six Sigma
- Finance
- Saas
- Leadership
- Professional Services
- Solution Selling
- Resellers
- Virtualization
- Vmware
- Sales Enablement
- Voip
- Marketing
- Channel Sales
- Strategic Partnerships
- Sales Management
- Business Alliances
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