Jayta Sen

Client Service Analyst Team leader

Role
Client Services Analyst Team Leader at J.P. Morgan
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Jayta Sen

Good understanding and communication and negotiation skills. Ability to work hard…

Experience

  1. Client Services Analyst Team Leader

    J.P. Morgan

    Sep 2014 — Present · Mumbai, IN

    502 Band܀Global client service (Banker)as-Team Leader.• All payments/accounts globally for corporate companies.• Mitigating of Operational & reputational risk by escalating issues in a timely & efficient manner.• Liaising with clients and other internal support functions for resolving issuespertaining wire transfer.• Investigating & solving accounting breaks raised by control & accountingteams.• Participation of assisting new joiners.• Diligently follow the set procedures & Compliance policies.• We assist all our corporate clients with all their savings & checking corporateaccount related information they seek assistance on end to end.• Our core forte is Wire, G-ACH. CHECK DDA/ checking account, Lockbox & Cash Vault, MCCY (Multi currency), Positive Pay, Swift to check & Billingdetails.• Strong knowledge on (WHEM & EMEA) SWIFT payments processing ISO 2022 & MX message (MT 103 & 202/Pacs.008/pacs.002), Global ACH (USA GBPGBP. USD, EUR, CAD, AUD, JPY, DKK, HKD, NOK, SEK, CHF, ZAR NZD & SGD)1. SEPA (Single Euro payment Ares).2. BACS (UK bankers automated clearing),3. FED Wire (U.S federal reserve)4. CHAPS (UK clearing house automated clearing)5. CHIPS (Clearing House Interbank System).6. 6.LIPS: London Processing Centre Irrevocable Payment Scheme- LIPS operatesin the U.K & is supported on London branch.7. FPS-faster payment (GBP) cheaper than chaps faster than bacs.Obtain information from Global directive Tracking (GDT) to provided Payment status,Graphite, PRPC, Remit, CICSCORA.TXPA & mainframe, I-VAULT tools to furnished details to the clients.406 BandTransaction support Team Member for Wire payments from across the world to USA.(CIB)• Create investigation cases for wire and coordinate with banks globally.• Assist the client on providing the updates on their research created and sendcommunication to banks accordingly.• Work on the SWIFT, FED, CHIP, and Drawdown wires globally.

Education

  • United Business Institute

    Executive MBA, HR

    2010 — 2011

  • Pinewoods international high school

    SSC, SSC

    1990 — 2000

  • Trade wings

    Diploma, Airlines,hotel management & tourism

    2003 — 2004

  • MUMBAI UNIVERSITY

    TYBA, PSYCHOLOGY

    2004 — 2007

  • Walia college of Arts & science

    FYBA & SYBA, Art/Art Studies, General

    2001 — 2003

Skills

  • Sourcing
  • Vendor Management
  • Interviews
  • Campus Placement
  • Communication Training
  • Designed HR Policies
  • Staff Retention
  • Human Resources
  • Bpo
  • Exit Interviews
  • Driving Performance
  • Executive Search
  • Talent Management
  • Compensation & Benefit
  • Business Planning
  • Performance Appraisal
  • Employee Relations
  • Recruitments
  • HR Consulting
  • Statutory Compliances
  • Recruiting
  • Handling Employeed Grievances
  • Joining Formalities
  • Employer Branding
  • Generalist Profile
  • Benefits Administration
  • Soft Skills
  • Competency Maping
  • Hris
  • HR Policies
  • Strategic HR
  • Business Strategy
  • Airline Ticketing
  • Payroll
  • Screening
  • Hiring
  • Screening Resumes
  • Performance Management
  • Workforce Planning
  • Structural Analysis

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Jayta Sen — Client Services Analyst Team Leader at J.P. Morgan in Mumbai, MH, IN | Unifers