Jayta Sen
Client Service Analyst Team leader
- Role
- Client Services Analyst Team Leader at J.P. Morgan
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Jayta Sen
Good understanding and communication and negotiation skills. Ability to work hard…
Experience
Client Services Analyst Team Leader
Sep 2014 — Present · Mumbai, IN
502 Band܀Global client service (Banker)as-Team Leader.• All payments/accounts globally for corporate companies.• Mitigating of Operational & reputational risk by escalating issues in a timely & efficient manner.• Liaising with clients and other internal support functions for resolving issuespertaining wire transfer.• Investigating & solving accounting breaks raised by control & accountingteams.• Participation of assisting new joiners.• Diligently follow the set procedures & Compliance policies.• We assist all our corporate clients with all their savings & checking corporateaccount related information they seek assistance on end to end.• Our core forte is Wire, G-ACH. CHECK DDA/ checking account, Lockbox & Cash Vault, MCCY (Multi currency), Positive Pay, Swift to check & Billingdetails.• Strong knowledge on (WHEM & EMEA) SWIFT payments processing ISO 2022 & MX message (MT 103 & 202/Pacs.008/pacs.002), Global ACH (USA GBPGBP. USD, EUR, CAD, AUD, JPY, DKK, HKD, NOK, SEK, CHF, ZAR NZD & SGD)1. SEPA (Single Euro payment Ares).2. BACS (UK bankers automated clearing),3. FED Wire (U.S federal reserve)4. CHAPS (UK clearing house automated clearing)5. CHIPS (Clearing House Interbank System).6. 6.LIPS: London Processing Centre Irrevocable Payment Scheme- LIPS operatesin the U.K & is supported on London branch.7. FPS-faster payment (GBP) cheaper than chaps faster than bacs.Obtain information from Global directive Tracking (GDT) to provided Payment status,Graphite, PRPC, Remit, CICSCORA.TXPA & mainframe, I-VAULT tools to furnished details to the clients.406 BandTransaction support Team Member for Wire payments from across the world to USA.(CIB)• Create investigation cases for wire and coordinate with banks globally.• Assist the client on providing the updates on their research created and sendcommunication to banks accordingly.• Work on the SWIFT, FED, CHIP, and Drawdown wires globally.
Education
United Business Institute
Executive MBA, HR
2010 — 2011
Pinewoods international high school
SSC, SSC
1990 — 2000
Trade wings
Diploma, Airlines,hotel management & tourism
2003 — 2004
MUMBAI UNIVERSITY
TYBA, PSYCHOLOGY
2004 — 2007
Walia college of Arts & science
FYBA & SYBA, Art/Art Studies, General
2001 — 2003
Skills
- Sourcing
- Vendor Management
- Interviews
- Campus Placement
- Communication Training
- Designed HR Policies
- Staff Retention
- Human Resources
- Bpo
- Exit Interviews
- Driving Performance
- Executive Search
- Talent Management
- Compensation & Benefit
- Business Planning
- Performance Appraisal
- Employee Relations
- Recruitments
- HR Consulting
- Statutory Compliances
- Recruiting
- Handling Employeed Grievances
- Joining Formalities
- Employer Branding
- Generalist Profile
- Benefits Administration
- Soft Skills
- Competency Maping
- Hris
- HR Policies
- Strategic HR
- Business Strategy
- Airline Ticketing
- Payroll
- Screening
- Hiring
- Screening Resumes
- Performance Management
- Workforce Planning
- Structural Analysis
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