Jayson Maloney

Senior Vendor Enroller-commercial Card @UMB Bank

Kansas City, MO, US

This role is responsible for educating, targeting and enrolling larger suppliers/vendors for our virtual card payment solution by following a prepared script and making outbound calls to Accounts Receivable departments of our client’s suppliers. This role will inquire into the willingness of these suppliers to accept Visa as a form of payment for business invoices from our clients and will document all dialogue within UMB’s CRM. This role is 90% phone engagement. Specific duties include Contact vendors by phone to introduce UMB’s Virtual Card Payment solution; Operate with utmost integrity when representing UMB and our clients; Accurately answer questions and educate vendors; Guide suppliers through the enrollment process; identify and overcome objectives; Achieve measurable performance goals (daily, weekly); Accurately input and manage vendor data within UMB’s CRM; Help design process workflow and strategy for vendor enrollment; Assist with design process workflow and strategy for vendor enrollment; Effectively communicate to management ideas for process improvement or barriers to success; Other related duties assigned as needed. Must have 3+ years vendor enrollment experience in the payments industry and 2 years sales, customer service or telemarketing experience OR any combination of education and experience that would provide an equivalent background; Ability to communicate effectively, both verbal and written; Ability to work in a team environment; demonstrates professional demeanor; ability to establish supplier relationship with a high level of integrity; proficiency in Word, Excel, PowerPoint.

Southern New Hampshire University

Bachelor of Science - BS, Business Administration