Jayson Dsouza

About Jayson Dsouza

A Licensed Neuro Linguistic Programming Practitioner with a total work experience of over 15 years wherein have worked in various roles within the HR & OD space. Currently working with C5i as an AVP - Global Learning and Organization Development. This is a global profile and includes the entire gamut of activities within the L & OD space like org-wide need identification and analysis, designing strategies and learning interventions, change management, consulting, measuring effectiveness, employee development, succession planning and leading global org-wide projects along with CSR initiatives. Prior to this, was working with Sterling as an AVP - Human Resources and HR site lead. The profile included leading the Business Partner Function, Performance & Talent Management, Employee Development, Change Management, L & OD, Competency Mapping, Audits and designing Org-wide Policies & Procedural framework.Detailed Profile- Strategic L & OD initiatives - CSR initiatives- Change Management - Employee Development - Performance Management - Succession Planning - Employee Life cycle management- Onboarding & Separation management- Competency Mapping- Grievance & Dispute ManagementPerformance management- strategy, execution & measurement - Pioneered the movement of manual pen & paper based appraisal process to an automated online process on CornerstonePolicies & Procedural Framework - Benchmarking, Revision & DocumentationAudits - Certified ISO 9001:2008 Internal Auditor- HR representative for all internal and external audits which involves pre-audit preparation, documentation of required practices, change control documentation & closures post completion of all the audits- Reporting & Dashboard, SOP documentationPrior to Sterling, was working with LIVIA legal (An IL & FS subsidiary) in the Learning & Development function. My profile included Behavioral, Culture, Voice & Accent training and Content development. Initially was a part of the implementation team wherein was primarily responsible for Client Migration & Client support.Prior to LIVIA Legal, worked with Trans Continental e-services (Jet Airways) in their Jet Privilege department. My profile included Product/Process & Soft skills Training. Initially was a part of the Operations department wherein I used to service calls (Both Domestic & International) & emails.

Experience

1. Associate Vice President - Global Learning and Organization Development

   C5i

   Apr 2023 — Present

Education

• S.I.E.S College of Commerce and Economics

  B.com, Commerce

  2002 — 2007

• Sikkim Manipal University - Distance Education

  Master of Business Administration (M.B.A.), Human Resources Management and Development

  2014 — 2016

• Welingkar Institute of Management

  DBM, Business Management

  2009 — 2010

Skills

• Team Management
• Training
• Customer Service
• Soft Skills
• Business Development
• Employee Relations
• Employee Engagement
• Coaching
• Performance Management
• Organizational Development
• Analysis