Jayshree G
Account Health Associate | Ex Associate Advisor | Amazon | Resolving Complex Issues, Building Partnerships
- Role
- Account Health Associate at Home Pick
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Jayshree G
E-commerce & Account Management Professional | Strategic Business Operations | Seller Account ExpertWith over 7 years of experience in e-commerce account management, I specialize in fostering strong seller partnerships, resolving complex issues, and optimizing business processes to drive marketplace success. My expertise lies in strategic operations, stakeholder collaboration, and risk analysis, ensuring seamless interactions between businesses and platforms like Amazon. Key Strengths & Expertise: Account & Seller Management – Built and maintained partnerships with key stakeholders, ensuring seller success and business growth. Escalation & Risk Management – Efficiently handled high-priority issues, including those escalated to top executives, ensuring swift resolution. Cross-Functional Collaboration – Worked closely with business teams, executive relations, merchant investigations, and customer support to resolve process challenges. Process & Operational Excellence – Spearheaded business improvement initiatives, enhancing internal operations and seller support efficiency. Training & Leadership – Conducted coaching sessions, empowering associates with problem-solving and account management skills. Project Management – Led initiatives to reduce resolution time, improve financial accuracy, and streamline communication between departments. Career Highlights: Played a pivotal role in reducing resolution time for seller and customer issues. Developed SOPs for product safety concerns and customer review escalations. Led financial accuracy improvement projects, identifying and rectifying process inefficiencies. Managed and de-escalated critical issues, ensuring a seamless marketplace experience.I am passionate about leveraging data-driven insights, process optimization, and technology to enhance seller experiences and business outcomes. Open to networking, knowledge-sharing, and exploring new opportunities in e-commerce, account management, and business operations. Let’s connect to collaborate and innovate in the world of e-commerce!
Experience
Account Health Associate
Dec 2025 — Present · IN
Education
Andhra University
Bachelor of Technology - BTech, Computer Science and System Engineering
2012 — 2016
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