Jaysen Eldridge

Vice President @Careworks Managed Care

Review financial information and adjust operational budgets to promote profitability according to the P&L ledgerLiaise with superior to make decisions for operational activities and set strategic goals for business and clientsManage personnel-related matters including performance planning and appraisal, salary administration, hiring, orientation and training, discipline, and communication, according to company policy and procedure guidelines; resolve personnel related problems.Plan and monitor the day-to-day running of business to ensure smooth progressRegularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements whether it be technology or workflow designsOversee customer support processes and organize them to enhance customer satisfactionSupervise staff from different departments and provide constructive feedbackRevise and/or formulate policies and promote their implementationManage relationships/agreements with external partners/vendorsEvaluate overall performance by gathering, analyzing and interpreting data and metricsParticipate as required in meetings or visits to agents, insurers, policyholders, etc, and in Large Account matters. Communicate information on new products, coverage, court decisions, industry trends, company policies and other new or revised material to company staff.Ensure that the company runs with legality and conformity to established regulations