Jaysa Duffin

About Jaysa Duffin

Hi, I\'m Jaysa! Part operator, part strategist, and full-time dot-connector.With 10+ years of experience turning chaos into clarity, I specialize in leading cross-functional programs, streamlining operations, and driving company-wide initiatives that actually stick. From resource management and executive planning to rolling out nearshore teams and running all-hands meetings, I’m the go-to when big goals need real traction.Currently serving as an Executive Program Manager (aka the right hand to the GM), I bridge strategy and execution across consulting, delivery, and operations. I thrive where structure meets creativity, and where people feel empowered to do their best work.Known for:• Turning stalled initiatives into momentum• Making complex programs feel simple• Managing people, priorities, and processes with ease • Being the calm in the project storm• Growing strong teams through clear communication and trust

Experience

1. Executive Program Manager (Program Manager Ii)

   Logic20/20, Inc.

   Jan 2025 — Present · Seattle, WA, US

   Revitalized a stalled solutions initiative that had been inactive for over a year, establishing a MVP, aligning stakeholders, and completing the program within three months, driving significant company growth. Spearheaded the rollout of nearshore and offshore hiring in partnership with executive leadership, developing a scalable roadmap and data tracking system to measure program success across the organization. Maximized developmental budget utilization by aligning spending with strategic offerings, increasing utilization from 26% to 68% within two months, significantly enhancing resource efficiency and program impact. Managed bench capacity and workforce planning, analyzing staffing levels and recommending strategic actions, including furloughs and redeployment, to optimize operational efficiency and reduce overhead. Established stakeholder alignment processes across Sales, Delivery, and Operations to improve communication, reduce project bottlenecks, and accelerate executive decision-making. Owned the consulting organization’s ROB, partnering with cross-functional leaders to drive execution of strategic initiatives and ensure alignment with long-term priorities.

Education

• University of Washington

  Bachelor of Arts - BA, Community Psychology

  2019 — 2021