Jay Russo
Technical Writer | eLearning Specialist | Instructional Designer | Podcaster | I design and develop engaging multimedia learning that enables enterprise audiences and external customers.
- Role
- Senior Content Developer at Microsoft
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Jay Russo
Award-winning eLearning instructional designer with proven success leveraging instructional design models and adult learning theory to craft learning objectives based on needs assessment, offering a unique combination of graphic design, audio and video development, technical writing, and leadership skills. Track record of refining departmental content development processes and capabilities without sacrificing the user experience, leading to a 4x team productivity improvement and a 20% increase in speed to market. History of establishing fruitful business relationships, managing successful learning projects, and mentoring peers.
Experience
Senior Content Developer
Apr 2024 — Present · Seattle, WA, US
As a Senior Content Developer at Microsoft, I create and maintain technical documentation for Global Secure Access, part of the Microsoft Entra product family. My work supports enterprise customers by delivering clear, scenario-driven guidance aligned with product launches and roadmap milestones. I collaborate closely with PMs and engineers to ensure accuracy.
Education
Rochester Institute of Technology
BS, Electrical Engineering, Literature
UMass Boston
Master's of Education, Instructional Design
Skills
- Project Management
- Articulate Presenter
- Instructional Technology
- Blended Learning
- Ms Project
- Technical Training
- Adobe Premiere Pro
- Editing
- Quality Assurance
- Podcasting
- Word
- Cornerstone
- Snagit
- Microsoft Office
- Articulate Storyline
- Content Development
- Educational Technology
- Software Documentation
- E-Learning
- Writing
- Technical Documentation
- Microsoft Excel
- Adobe Animate
- Technical Writing
- Articulate Studio
- Javascript
- Adobe Illustrator
- Audio Production
- Training
- Camtasia
- Copy Editing
- Audio Recording
- Curriculum Development
- Instructional Design
- Microsoft Word
- Learning Management Systems
- Addie
- Training Delivery
- Job Aids
- Html5
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