Jennyjay Rapirap
New York State - Government Employee
- Role
- Information Technology Specialist at NYS Office of Information Technology Services
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Jennyjay Rapirap
CAREER OBJECTIVES: To be able to perform and carry out my experience in information…
Experience
Information Technology Specialist
NYS Office of Information Technology Services
Feb 2022 — Present · Albany, NY, US
New York State - Government Employee
Education
University of Santo Tomas
Bachelor of Science (BS)
1998 — 2002
AMA University
Associate's degree
2000 — 2002
Skills
- White Belt
- Training
- Enterprise Mobility
- Subject Matter Experts
- Project Management
- Technical Leadership
- Global Service Management
- Outsourcing
- Mcdst
- Six Sigma
- Microsoft Certified Professional
- Maintaining Strong Client Relationships
- Portfolio Management
- IT Operations
- Itil
- Problem Analysis
- Service Level Management
- Outage Management
- Solution Architecture
- Vdi
- Service Delivery
- Internet Troubleshooting
- Knowledge Management
- Mcp
- Problem Management
- Itil V3 Foundations Certified
- Process Improvement
- Service Management
- Service Desk
- Stakeholder Engagement
- Lead Management
- IT Strategy
- Escalations Management
- Virtualization
- Vendor Management Experience
- Business Continuity Planning
- Enterprise Messaging
- IT Service Management
- Change Management
- Cross-Functional Team Leadership
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