Jaypriya Sengupta

Technical Account Manager

Role: Technical Account Manager at Mindtickle
Location: Pune, MH, IN
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

About Jaypriya Sengupta

Software professional with 6+ years of experience in operations, support, and consulting in SaaS products.Experienced Technical Account Manager with the expertise in providing strategic guidance and technical support to clients. Skilled in managing client relationships, resolving complex technical issues, and driving customer satisfaction. Dedicated to delivering exceptional service and fostering long-term client success.Domains of experiences->Handling Order to Cash cycle (B2B), specializing in Claims and Dispute management in the Financial supply chain management->Handling digital marketing products and marketing technology, with a strong understanding of analyzing Key Business Objectives (KBOs) to help customers achieve their goals. Cross-functional collaboration with engineering, sales, and professional services to drive process and create solutions. Also provide strategic direction and operational execution.

Experience

Technical Account Manager
Mindtickle
Jul 2024 — Present · Pune, IN

Education

Kendriya Vidyalaya
10th
2011 — 2012
Kendriya Vidyalaya
12th, Science (PCM)
2013 — 2014
KIIT - Kalinga Institute of Industrial Technology
Bachelor of Technology, Information Technology
2015 — 2019

Contact information

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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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