Jayprashant Bhilala

About Jayprashant Bhilala

I am a Techno Functional Business Analyst with more than Two plus years (2+) of experience in the IT and BFSI industry. I have expertise in systems like Salesforce CRM, Leadsquared CRM, FinnOne LOS and LMS, VS Code, Postman, Draw.io, SQL Developer.Key Skills :Technical Business Analyst : System and API Integrations, BRD, FSD, Solution document, Business Analysis, SQL, Problem Solving, Requirement gathering and analysis.Digital Transformation : Digital lending partnership journey, Co-Lending partnership journeys and Re-directional lending journey development.Salesforce : Certified Salesforce Admin, Salesforce Developer, Salesforce BA, Trailhead Ranger, Salesforce Lightning components, Apex, Flow Builder, SOQL, SOSL, LWC, LAC.Programming Languages : Apex, C++, Java, Javascript, HTML, CSS, MySQL, SOSL, SOQL, LWC, LAC, Visualforce.Soft Skills : Strategic Planning, Commercial Acumen, Innovative and Digital mindsets, Agile, Decision Making,Team Building.

Experience

1. Business Analyst - IT

   Poonawalla Fincorp

   Jun 2022 — Present · Pune, IN

   Skilled Technical Business Analyst with 2+ years of experience in IT and BFSI Domain- Banking, financial services and insurance.• Led the successful implementation of a cutting-edge personal loan Digital lending journey with partners like Paytm resulting in a increase of 500% in personal loan portfolio growth.• Led the successful implementation of Personal loan and Business loan digital Co-Lending journeys with partners like Kissht, Ring and Ugro resulting in a increase of 70% in Co-lending portfolio growth.• Led the successful integration between Partner system, CRM, and LMS systems for improved application process and customer experience.• Key responsibilities: included partner and customer onboarding, dedupe logic development, BRE development, API integration, documentation, real-time offer generation, multi-bureau integration, KYC, loan booking, payment services, automations, lead allocation logic, direct communication, and solution document design.• Collaborated with cross-functional teams to define project goals, resulting in a 20% increase in loan applications. Optimized user interface, reduced bounce rates by 15%, and increased conversion rates by 25%.• Implemented Agile methodologies, reducing delivery time by 30%. Provided strategic recommendations, boosting personal loan portfolio growth by 20%.• Worked on different requirement analysis documentations like BRD (Business Requirement Document), UD (Understanding Documents), FRD (Functional Requirement Document), Technical documents, Process flows.• Tools: CRM like Salesforce and Leadsquared, VS code, Postman, FinnOne LOS and LMS, SQL Developer, Figma, Zoho, JIRA, PowerApps, Diffinity, Regex Builder, Draw.io.• Recoginition:1.Salesforce Certified Administrator : Issued by Salesforce2.Microsoft Power Platform : Issued by EY India3.Victor Award : Issued by Poonawalla Fincorp

Education

• Institute of Engineering and Technology Davv Indore

  Bachelor of Engineering, Information Technology

  2018 — 2022

• Kendriya Vidyalaya

  12th, Computer Science

  2010 — 2018