Jay Leblanc

Instructional Designer @Blue Cross Blue Shield of Michigan

Detroit, MI, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jul 2019 — Present

Instructional Designer @Blue Cross Blue Shield of Michigan

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Southfield, MI, US

EDUCATION

1997

Oakland University

Bachelor of Arts - BA, Foreign Languages and Literatures for Secondary Education

2019

Wayne State University - Mike Ilitch School of Business

Master of Business Administration - MBA, Business Administration and Management

SKILLS

Technical WritingProgram ManagementAutomotiveStrategic PlanningStaff DevelopmentVendor ManagementCustomer ServiceVisioTrainingCustomer SatisfactionSharepointAdult EducationProcess ImprovementE-LearningHands-on TrainingBlended LearningCrmEmployee TrainingCall CenterProject ManagementInstructor-Led TrainingLeadershipLeadership DevelopmentLearning ManagementCall CentersInstructional DesignBusiness Process ImprovementSoftware DocumentationTraining DeliveryCustomer ExperienceAddieTeam BuildingCross-Functional Team LeadershipCaptivateTeam LeadershipNeeds Analysis

ABOUT JAY LEBLANC

A problem-solving learning and development expert who excels in creating training solutions to improve performance. Uses data-driven learning needs analysis techniques to build classroom and eLearning content. Collaborates across the entire organization to create learning experiences for employees at every level that support ongoing success.

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