Jaypal Singh

About Jaypal Singh

Results-driven Operations, Warehouse, and Store Manager with 7+ years of experience in…

Experience

1. Store Manager

   Blinkit

   Mar 2025 — Present · Chandigarh, IN

   Managed daily store operations, ensuring timely and accurate order fulfilment in a highvolume, fast-paced environment.• Led a team of 35+ in store captains and 80+delivery partners, handling recruitment, training,scheduling, and performance reviews.• Oversee day-to-day operations to ensure smooth functioning of the store.• Monitored KPIs such as order turnaround time, shrinkage, and productivity.• implemented process improvements to boost efficiency.• Schedule shifts and assign duties to maintain productivity and efficiency.• Motivate team members to achieve performance goals and ensure high customer satisfaction.• Address customer concerns and resolve complaints efficiently.• Maintain high standards of store hygiene, layout, and presentation.• Track and report on key store metrics such as order fulfilment time, shrinkage, and employeeproductivity.• Conduct regular audits to maintain compliance with company policies and quality standards.• Liaise with regional managers and corporate teams to implement company strategies.• Share insights and suggestions for improvement based on store-level feedback and customerbehaviour.• Ensure adherence to all legal, safety, and operational standards.• Conduct safety drills and maintain protocols for emergency situations.

Education

• Dr. Bhim Rao Ambedkar University, Agra

  Bachelor of Arts - BA

  2015 — 2018