Jay A Morrissey

About Jay A Morrissey

Experienced IT Technology Manager, with a diverse skill set and understanding of business requirements. Experience in application and infrastructure delivery, software engineering, enterprise content management, managed file transfer, EDI, and cloud computing, and am well-versed in Agile: Scrum/Kanban. Technical expertise with database administration, enterprise and web content management, IDR/OCR, middleware, software configuration management, ETL. Proven track record of successful project management and delivery, adept at managing complex projects end-to-end, including M&A, vendor management. Committed to staying current with the latest technologies and expanding my knowledge base through ongoing learning and certifications, including- ITIL Certification- AWS Certified Cloud Practitioner- AWS Certified Solutions Architect Associate- Certified Product Owner - scrum.org- CPCU - SAFE5SELECTED CAREER HIGHLIGHTS: Process improvements for Managed File Transfer requests for Globalscape to utilize ServiceNow for request processing and tracking Engineered a high availability environment for Globalscape Utilized Globalscape for data migration to AWS S3 for Informatica Set up mappings for source databases to Informatica and along with SQL tuning Achieved 100K reduction in Oracle license costs through consolidation of environments Delivery manager for infrastructure setup of Sitecore for company internet and intranet sites Established Database software patching schedule for Oracle and DB2 Established Database object naming standards for multiple DBMS\'s: Oracle, DB2, MS SQL Server Led an effort to bring EDI processing back in house from managed service provider, then leveraged a \"lift n shift\" to AWS Managed software vendors for software purchases and ongoing renewalsStreamlined process in ServiceNow for Salesforce changesCollaborated with team to utilize Kanban for work tracking and reportingManaged a team that supported/deployed JAVA apps and an ICR/OCR solution in AWSKEY AREAS OF EXPERTISE: Cloud Architectures (SaaS, PaaS, IaaS) Enterprise Application Delivery Insurance Technology DBMS Technology ICR/OCR Technology Enterprise & Web Content Management Cross-Functional Relationship Management Business Process Improvement Enterprise Data Management Vendor Management Agile : SCRUM/Kanban, Product OwnershipWith technical and business acumen, I\'m dedicated to driving business success with technology. To learn more, please connect with me on Linkedin.

Experience

1. Manager - Data Workflow Delivery & Enterprise Services

   Medica

   Jun 2023 — Present

   In this role, I manage two distinct teams:1. A global managed services team that specializes in delivering robust infrastructure and operational support, along with technology roadmapping for a diverse range of technologies crucial to our organization\'s success. With expertise spanning Informatica (MDM, IDQ, Powercenter, IDMC, IICS), Automic, and Autosys for batch processing, as well as Globalscape for Managed File Transfer, we ensure seamless integration and efficient performance across all critical systems. Through proactive maintenance, optimization, and innovation, we aim for operational excellence.2. A geographically disbersed team that specializes in managing day-to-day operations and support for Microsoft O365 (Teams, SharePoint, PowerApps), DocuSign, and HR/Facilities applications.Ensure timely resolution of incidents, service requests, and escalations.Maintain SLAs and performance metrics for application uptime and support efficiency.Defining and execution of technology roadmaps.

Education

• Upper Iowa University

  Bachelor's degree, Marketing/Marketing Management, General

• Madison Area Technical College

  Associate in Applied Science, Computer Programming

Skills

• Management
• Software Development
• Requirements Analysis
• Consulting
• Data Modeling
• Project Management
• Resource Management
• Software Project Management
• Itil
• Business Intelligence
• Systems Analysis
• Business Process Improvement
• Disaster Recovery
• Enterprise Content Management
• Database Design
• Risk Management
• IT Service Management
• Enterprise Architecture
• Process Improvement
• Project Portfolio Management
• Team Leadership
• Sdlc
• Database Administration
• Information Technology
• IT Strategy
• Program Management
• Data Center
• Databases
• Db2