Jaylyn McCoy

About Jaylyn McCoy

EXPERIENCE SUMMARY Leadership • Effectively lead teams of up to 120 employees through challenging situations and extreme time constraints. • Coordinated with multiple other departments to deliver events by building trust and following through. Communications • Expertise in social media engagement, website and database maintenance, and business communications. • Knowledgeable in vendor and speaker relations as well as coordination of staff and volunteers. Customer Service • Extensive experience with customer service, ranging from client relations to service and problem recovery.

Experience

1. Library Assistant - Technical Services

   City of Aurora

   Mar 2023 — Present · Aurora, CO, US

   Copy catalog and quality check vendor records for incoming books and materials, averaging just over 100 records per day in addition to other duties; assign subject headings and genres as necessary to improve records.• Original catalog, process, and manage periodicals for the library system covering 50+ magazine titles.• Create and oversee monthly weeding lists for seven library branches and process weeded items on the back end using create list and global update in Sierra.• Assist with system overhaul of biographies, graphic novels, and youth books, including processing, updating records, and determining genres.

Education

• Penn State University

  Bachelors, English

  2003 — 2007

• University of Central Florida

  Masters of Science, Hospitality Management, 3.9

  2009 — 2011

• University of Denver

  Master of Library & Information Science - MLIS, 4.0

  2020 — 2022