J. Christopher Smiley

OCI | Cloud Engineer | Site Reliability / Incident Response Engineer | AWS • Azure • Entra ID • Linux/Windows

Role: Cloud Support Engineer ll at Oracle
Location: Atlanta, GA, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About J. Christopher Smiley

Cloud Incident Response Engineer with hands-on experience managing High Severity production incidents in large-scale cloud environments on Oracle Cloud Infrastructure, AWS, and Azure. Skilled in incident command, distributed system troubleshooting, and automation, restoring mission-critical enterprise services across Linux and Windows platforms.Experienced with Terraform, Kubernetes, Docker, vSphere, CI/CD, SQL, PowerShell, Bash, and cloud security fundamentals, with a strong focus on reliability, monitoring, and operational excellence.Passionate about site reliability engineering, cloud operations, and continuous improvement, driving automation, root cause analysis, and proactive incident prevention to ensure highly available and secure systems.Open to opportunities in cloud reliability, site reliability engineering, and incident response roles at leading technology organizations.

Experience

Cloud Support Engineer ll
Oracle
Sep 2024 — Present

Education

Buffalo State University
Bachelor's degree, Social Sciences

Contact information

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Current company

Oracle

IT Services and IT Consulting · 10K employees · Founded 1977 · 2300 Oracle Way, Austin, Texas, 78741, US

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on. This LinkedIn page serves as Oracle’s official global company presence, connecting our team, customers, and partners worldwide. If you’d like to join us, please visit our Careers page: https://www.oracle.com/corporate/careers/ For investor news, SEC filings, and financial information about Oracle (NYSE:ORCL), please visit https://investor.oracle.com/home/. Follow us on X: x.com/oracle Like our page on Facebook: facebook.com/Oracle/ Follow us on Instagram: instagram.com/oracle/

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About J. Christopher Smiley

Experience

Cloud Support Engineer ll

Education

Buffalo State University

Find verified contacts for anyone on LinkedIn