Jayla Watje
- Role
- Learning Program Manager at Amazon
- Location
- Tacoma, WA, US
- LinkedIn followers
- 500 followers
About Jayla Watje
Dynamic and highly efficient Learning Program Manager with over 9 years of experience in…
Experience
Learning Program Manager
Mar 2022 — Present
Collaborate with cross-functional teams worldwide to develop and execute comprehensive learning programs to enhance business partner/customer skills and knowledge. • Oversee the end-to-end program lifecycle, including needs assessment, SME consults, curriculum development, instructional design, delivery logistics, and evaluation. • Measure training effectiveness and analyze continuous feedback loops to make data-driven recommendations for improvement. • Collaborate with global teams to ensure consistent and comprehensive learning experiences for customers worldwide. • Define long-term strategies for training standards programs, leveraging advanced concepts and solutions. • Develop and execute a quality assurance program to ensure training programs meet standards and consistency expectations, including managing revision cycles with stakeholders worldwide. • Collaborate with internal and external stakeholders, network to stay updated on industry trends, and communicate effectively to drive performance improvements and deliver results. • Reduced onboarding time by 70%, streamlining the onboarding process and increasing operational efficiency. • Utilize Adult Learning Theory to develop and implement training, instructional design, and training delivery standards for Amazon customer training programs, ensuring compliance, safety, and effectiveness.
Education
University of Massachusetts Amherst
Master of Education - MEd, Focus in Urban Development
University of Baltimore
Bachelor of Arts - BA, History
Morgan State University
Bachelor of Arts - BA, History
Skills
- Teacher Training
- Coaching
- Instructional Technology
- Nonprofits
- Teaching
- Nonprofit Organizations
- Microsoft Office
- Event Planning
- Classroom Management
- Staff Development
- Blackboard
- Differentiated Instruction
- Instructional Design
- Social Studies
- Literacy
- Elearning
- Design Thinking
- Articulate
- Educational Technology
- Public Speaking
- Education
- Secondary Education
- Classroom
- Educational Leadership
- Curriculum Design
- Learning Management Systems
- World History
- Microsoft Products
- Curriculum Development
- Project Management
- Lesson Planning
- Language Arts
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