Jayla Nguyen
AHA @ Apple | May 2028 Corporate Communications Major at the University of Texas at Austin
- Role
- Apple Support College Program Advisor at Apple
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Jayla Nguyen
Business undergraduate student, ready to bring a fresh interpersonal perspective to the…
Experience
Apple Support College Program Advisor
Jun 2025 — Present · US
Investigate customer cases by operating 8-10 procedural resources to deliver timely troubleshooting and resolutions- Representative of an inclusive culture by building customer relationships to maintain goals of 80% satisfaction rates- Adaptive to software releases by completing self-guided trainings ahead of public announcements to support callers
Education
The University of Texas at Austin
Bachelor of Business Administration - BBA
Cypress Ranch High School
High School Diploma
2020 — 2024
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