Jaykumar Pancha
Solar Cell Manufacturing || Advance Engineering Solutions || LD COLLEGE OF ENGINEERING || Electrical Engineer
- Role
- Graduate Engineering Trainee at AMRUT ENERGY PVT LTD
- Location
- Jamnagar, GJ, IN
- LinkedIn followers
- 500 followers
Experience
Graduate Engineering Trainee
Jun 2025 — Present
Handle daily customer service calls and provide timely assistance.Diagnose issues and deliver proper and accurate technical solutions to customers.Maintain ERP entries related to ongoing service calls for proper tracking and records.Regularly update and generate service tickets in company software after each call.Monitor service tickets on hold, coordinate for resolution, and ensure timely closure.Provide feedback on recurring issues to reporting authority for continuous improvement.
Education
L.D. College of Engineering
Bachelor of Engineering - BE, Electrical Engineering
SIR CHARLES WATSON HIGH SCHOOL,DEESA
Higher Secondary Education, Science - Maths
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