Jay Keller
Chief Operating Officer -- Strand Hospitality Services, LLC
- Role
- Chief Operating Officer at Strand Hospitality Services
- Location
- North Myrtle Beach, SC, US
- LinkedIn followers
- 500 followers
About Jay Keller
In my role as C.O.O. at Strand Hospitality Services, I focus on the concepts of leadership vs. management to ensure we surround ourselves with the best talent possible. I was introduced to this concept early in my career as I had a couple great mentors along the way. In today\'s rapidly changing business environment, we must surround ourselves with people that are or can be leaders. The Leadership Philosophy of the 3 P\'s state: Passion, Purpose and People. To be a great leader, you need to know your \"why.\" To give life to your ideas, you need the support and shared passion of your team. To inspire people, you need to spark movements, not just produce a well-designed product backed by a creative marketing campaign. Only then you will ignite and excite people in unimaginable ways.My favorite quote on leadership came from Ronald Reagan.\"The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.\" Ronald Reagan
Experience
Chief Operating Officer
Oct 2015 — Present · Charlotte, NC, US
Responsibilities include the oversight and development of all the operating strategies, senior level management, brand and owner relations, performance benchmarks and financial results of the properties managed by Strand Hospitality Services.
Education
The Ohio State University
Business, Management, Marketing, and Related Support Services
Sinclair Community College
Associate of Science (A.S.), Business Administration and Management, General
Skills
- Menu Development
- Restaurant Management
- Food & Beverage
- Banquets
- Customer Service
- Revenue Forecasting
- Tourism
- Budgeting
- Event Planning
- Hospitality Industry
- Guest Service Management
- Hiring
- Leadership Development
- Property Management Systems
- Yield Management
- Hotel Booking
- Pre-Opening
- Lodging
- Hospitality
- Multi-Unit
- Revenue Analysis
- Loss Prevention
- Opening Hotels
- Micros
- New Restaurant Openings
- Hotel Management
- Operations Management
- Rooms Division
- Revenue Management
- Restaurants
- Start-Ups
- Certified Hotel Administrator
- Budgets
- Food
- Front Office
- Hospitality Management
- Accounting
- Hotels
- Team Building
- Event Management
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