Jay Kantaria
Director of Cloud Operations & Engineering @Rhapsody
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WORK HISTORY
Director of Cloud Operations & Engineering @Rhapsody
Frisco, TX, US
Lead and scale a global Cloud Operations and Engineering team across four international sites, driving high availability, performance, and operational excellence.Own and manage the organization’s cloud strategy on AWS, including budgeting, cost optimization, and implementation of FinOps principles to maximize ROI.Ensure robust cloud security and compliance posture, aligning with industry standards (HiTRUST, ISO 27001, HIPAA, SOC 2, GDPR etc.) and regulatory requirements.Oversee vendor and partner relationships, driving accountability, service quality, and continuous improvement across all third-party engagements.Optimize the performance, reliability, and cost-effectiveness of all SaaS platforms within the cloud environment.Lead incident response and 24x7 operational readiness, meeting or exceeding SLA, RTO, and RPO targets to ensure seamless customer experiences.Partner closely with the CTO to align cloud initiatives with business goals, delivering strategic updates and insights on performance and innovation.
EDUCATION
California State University - East Bay
Bachelor of Science - BS
Southern Methodist University
Master of Science - MS, Software Engineering
SKILLS
ABOUT JAY KANTARIA
As the leader of Rhapsody Health’s Cloud Operations and Engineering, I focus on delivering secure, resilient, and cost-efficient cloud infrastructure across a growing multi-cloud environment. My team drives operational excellence across multiple global sites, with deep expertise in AWS, Microsoft Azure, and SaaS optimization—anchored by strong practices in cloud security and FinOps.Through strategic partnerships with both AWS and Microsoft, we’ve built a scalable, compliant cloud foundation that supports 24x7 service delivery and exceeds customer expectations. My background in DevOps and Agile delivery fuels a culture of continuous improvement, innovation, and strong vendor collaboration—ensuring our cloud operations evolve to meet the demands of a dynamic healthcare landscape.
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